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TrainingThere are several training options available for hotel SystemsPro customers. A core set of live webinars are available to all customers at no additional cost. All of the webinars have been recorded and are available 24/7. We also offer live Webinars that are available to allcustomers and are approximately one hour in duration. Private sessions are available upon request. |
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Software UpdatesWe are continually improving the hotel ServicePro system and encourage our customers to update to the latest version. Updates are available at no additional cost. |
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Customer Supporthotel SystemsPro offers 24/7 customer service and a Technical Support team to assist customers. FAQs are available on our customer support website. |
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Hosting ServicesWe host your data so you do not have to purchase and support additional software or hardware. We use state of the art technology which ensures that your information is secure and available to you 24/7. Databases are backed-up daily. |
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Reportshotel ServicePro subscriptions come complete with a suite of over 100 industry standard reports. |
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Certification TestingOur hotel ServicePro User Certification test measures a user’s knowledge of the features and functions of hotel ServicePro. Those passing the certification test receive a certificate of achievement from hotel SystemsPro. |
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iServiceProA mobile version of hotel ServicePro is available to enable users to review their calendar and create and complete guest requests, work orders and inspections. |
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"I've used several types of these programs over the years, but this one is a total package. We have been able to cut our response time for our guest needs in half which is a very important part of keeping them happy and coming back. It is so easy to use, and the reports help us spot trends before they become big problems for our guests. It's become a total communication tool for our staff, and we have been able to do away with the paper service call tickets all together."
Jeff French
Chief Engineer, Holiday Inn & Suites Des Moines
Northwest
