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How To Log Into hotel ServicePro


Access to hotel ServicePro, including login information, is managed by your property’s hotel ServicePro System Administrator.

  1. Use a PC that has internet access.
  2. Launch an internet browser and go to www.hotelservicepro.net.
  3. On the login page, type in your login information:
  • Company
  • Property
  • User
  • Password ( Passwords are case sensitive)
  1. Click Login.
     
 

Login Screen 
(Please click to enlarge)

 

     

  How To Log In Video

Troubleshooting

There are several reasons why you may get the "Login Failed" error message when logging into hotel ServicePro:

  • Confirm that your PC has internet access and check your internet connection.
  • Check that your login information is correct. Ask your System Administrator if you are not sure.
  • Check that your password is typed correctly. The Password field is case sensitive, so if you have any capital letters in your password, make sure to include them.
  • Check your "Num Lock" key.
  • Check your "Caps Lock" key.
 
 

 

 


 
   

 
     
 
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